Shipping policy
Order confirmation
After you place your order, we’ll send you a confirmation by email, SMS or WhatsApp. We’ll message you again when your order is dispatched, along with your tracking details.
Cash on Delivery orders
For COD orders, we’ll ask you to confirm the order by SMS, WhatsApp or a call. We process the order only after you confirm it.
Dispatch
- Most orders are dispatched within 2 business days, excluding Sundays and public holidays.
- Every order is checked and packed with care before it is handed to our delivery partner.
- If you order more than one product, they may arrive in separate shipments.
Delivery
- Orders usually reach you within 5–8 business days of order confirmation.
- If our delivery partner can’t reach you or find your address, they will contact you to arrange another time.
Shipping charges
- Free shipping on orders of ₹999 and above.
- A delivery charge of ₹49 applies to orders below ₹999.
Where we deliver
We currently deliver only within India.
Need help with your order?
WhatsApp us on +91 98215 22268 or write to care@jivannfoods.in.
5. Contact Us
We’re here to help with your orders, products and anything else about NourishRx.
Phone & WhatsApp: +91 98215 22268 (WhatsApp link: wa.me/919821522268)
Email: care@jivannfoods.in — for product queries, order support and escalations.
Support hours: Monday – Friday, 10 am to 7 pm
Registered Office
Jivann Foods and Healthcare Private Limited (NourishRx)
C/o Rajbir Singh, Bhartauli (165), Gajlana, Ladwa,
Kurukshetra, Haryana – 136132
Doctors, Distributors & Business Enquiries
Write to care@jivannfoods.in or WhatsApp us on +91 98215 22268.
Free shipping on all orders of ₹999 after discounts.